Job Description
JOB TITLE: IT Help Desk Technician
PRIMARY RESPONSIBILITY: The IT Help Desk Technician will serve as the first point of contact for employee IT support, handling the day-to-day workload of troubleshooting, resolving, and escalating basic hardware, software, and access issues to keep team members productive.
CORE VALUES: The following list of Core Values and Behaviors are necessary to meet the minimum requirements:
TEAMWORK
HONESTY AND INTEGRITY
LEAN
NUMBERS FOCUSED
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