Job Description
SUMMARY
This position is responsible for assisting with visitor learning and evaluation of museum exhibits and programs at the Exploratorium or partner sites. Responsibilities include conducting interviews with visitors, recording interviews and survey responses, soliciting written consent for audio and video taping, conducting audio and video taping, entering and coding various types of data, and actively suggesting improvements to instruments and methods being developed. The position reports to the Manager of Visitor Research and Evaluation.
ESSENTIAL FUNCTIONS
Conduct open-ended and semi-structured interviews with visitors using questions provided by senior research staff
Generate appropriate non-leading questions to further clarify visitors’ responses
Solicit written consent from visitors to be audio and video recorded
Audio and video record visitors using a multiple camera system, including troubleshooting as needed
Store and manipulate audio and video files and documents according to established protocols
Input visitor interview data into spreadsheets and other electronic documents, and code/score data using coding schemes developed by senior research staff
Assist in the improvement of evaluation instruments and methods
Other duties as assigned
MINIMUM QUALIFICATIONS
High School Diploma or GED certificate
Excellent communication and listening skills
Accurate, rigorous, and detail-oriented
Ability to take and follow direction from senior evaluation staff
Interest in and/or experience with evaluation or learning research
Ability to use iPads, Microsoft Excel and Word; familiarity with Qualtrics a plus
Ability to set up and troubleshoot audio and video data collection systems a plus
Flexibility in terms of availability, ranging from no work up to half time (20 hours) in any given week
PHYSICAL REQUIREMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is based in San Francisco, California with staff expected to work onsite a certain number of days per week based on department requirements
Ability to move from place to place; use a computer and general office equipment; lift and move up to 25 pounds short distances; stretch, grasp, kneel, twist, reach, and bend
Ability to work evenings, weekends, and holidays, and the ability to work on site, in shared indoor spaces with staff and museum visitors
Can recruit participants on the museum floor for long periods of time
APPLICATION DEADLINE
This position is open until filled
HOW TO APPLY
This is an
on-call, non-exempt non-union position
that does not include benefits. The starting range for this role is $28.85 to $30.55. This range represents step 1-3 on a 6 step union pay scale. Please, no phone calls in regards to this job.
Please include a cover letter with your application. Applications submitted without a cover letter will not be considered for review.
Please, no phone calls in regards to this job. To apply, please visit the Exploratorium job page.
The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.
Job Tags
Work at office, Weekend work, Afternoon shift