We're Changing Entertainment. Come Join Us.We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.We Love Our Work.Responsible for fulfilling the service needs of slot players while ensuring an exceptional experience for all guests; works at a fast-pace and require operational savvy along with unwavering enthusiasm and resilience.An eagerness to serve coupled with the ability to be accurate while efficient is the mark of a great Greektown Casino-Hotel Slot Attendant Team Member.Provides guest service and support by maintaining high visibility on the floorDelivers exceptional guest service through smiling, making eye contact, and verbally greeting all guests and team membersDisplays a sense of urgency at all times to minimize wait times; maintains a quick and purposeful paceRespond to guest needs, including slot machine inquiries, slot payouts, making change, processing jackpots, promotional participation, and general slot machine maintenance and trouble-shootingMaintains working knowledge of Michigan Gaming Control Board (federal, state, and local) regulations as well as Greektown Casino-Hotel policies and proceduresDemonstrates exemplary communication skills to effectively communicate with guests and fellow Team Members; proficiently communicates in person, via radio, phone and in writingProficient in counting, handling and securing cash fundsFollows departmental procedures and assists in protection of gaming operations from loss due to mistake or theftMaintains proper use of ipod or other mobile deviceParticipates in Greektown Casino-Hotel programs and meetingsWillingness to assume overall responsibility relative to the performance of the positionMaintains required key controlsOther job-related duties as assignedBring Us Your Best.Must be able to think and work independently, as well as part of a teamMust be able to read, write, communicate and comprehend all necessary documentation.Must have basic computer skills and display a willingness to learn and grow as technology advancesMust be able to work any shift including weekends, holidays, special events, and overtime, as neededManual dexterity, ability to stand and walk during an entire shift in a noisy and smoking environmentPush in chairs, open and close slot machine doors with multiple latchesMust be able to maintain composure and excellent guest relations under all circumstancesAbility to maintain confidentiality of sensitive informationAbility to understand and comply with all departmental and company rules, policies and proceduresMust have thorough understanding of the Michigan Gaming Control Board Regulations pertaining to Slot OperationsStay In The Game. Follow Us.We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.We're changing entertainment. Follow us.Equal Opportunity Employer
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